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We offer civility training, civility train-the-trainer certification, civility workshops and webinars, business etiquette training, civility books and materials, organizational workplace and civility assessments, “Start a Civility Initiative” kits, social intelligence and cultural competence coaching, keynote presentations, international business etiquette consulting, and much more.

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First Name Last Name

Training Director

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Lew believes that “Civility is its own reward”. She suggests that “In choosing civility, people find their best self, and in doing so, they experience the grace, courage, generosity, humanity, and humility that civility engenders.”

For 18 years Lew Bayer has been internationally recognized as a leading civility expert. With a focus on social intelligence and culturally-competent communication, the team at Civility Experts – which includes 147 affiliates in 39 countries has supported 100’s of organizations in building better workplaces. In addition to her role as CEO of multinational civility training group Civility Experts Inc. www.CivilityExperts.com , Lew is Chair of the International Civility Trainers’ Consortium, President of The Center for Organizational Cultural Competence www.culturalcompetence.ca, and Founder of the In Good Company Etiquette Academy Franchise Group www.ingoodcompanyetiquette.com

Hew new book, which became an international bestseller, The 30% Solution, makes Lew a 10-time published author. Lew donates her time as Director of the National Civility Center, and she is also a proud Mentor for The Etiquette House, a member of the Advisory Board for A Civil Tongue, a national magazine columnist, and has contributed expert commentary to over 60 online, print, and television publications. Lew is one of only 5 Master Civility Trainers in the world, a distance faculty member at Georgetown University Center for Cultural Competence, a long-term facilitator at the Canadian Management Center in Toronto Canada, a Master trainer for the Canadian School of Service, a certified Impression Management Professional and a certified Culture Coach® who also holds credentials in Intercultural Communications, Essential Skills, and Occupational Language Assessment.

Lew is a 6-time nominee for the RBC Canadian Woman Entrepreneur of the year. She was previously awarded Manitoba Woman Entrepreneur in International Business and she was the first Canadian to receive the prestigious AICI International Civility Star Award.

Civility Experts Inc. manages The Civility Speakers Bureau www.civilityspeakers.com offer online certification, www.civilityexpertsonline.com and offers the largest array of civility training tools and materials available in the world at www.civilitystore.com.

It is a combination of the collective experience of the world-wide affiliate team, the leading-edge training solutions and the team’s ability to customize to their client’s need that leads to the sometimes immeasurable benefits that choosing civility brings. These outputs include increased social capital, trust, social intelligence and culturally competent communication – and together these impacts result in efficiency, competency, retention and bottom line results.

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Civility Services

Training, Workshops, Certification, Resources & More

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Civility at Work

Civility training has been proven to improve morale, productivity, retention, and even the bottom line. Could incivility be a problem in your workplace or organization? Get in touch.

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Business Etiquette

Fine-tune your professional skills, present a polished image, navigate corporate events and more with our Civility Experts Business Etiquette workshops series.

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Professional Image

First impressions do matter, but even a polished appearance can be overshadowed by a negative attitude. Master the elements of image, attitude, and confidence!

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Civility News

The Latest from Civility Experts

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Coming soon.

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Our Products

Browse products from our affiliates!

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The 30% Solution

What would you do with 30% more profit? Research shows that organizations that actively engage in civil communications and foster a culture of civility experience an average 30% increase in retention and profitability. The 30% Solution offer insight about how to build a culture of civility in your workplace.

The 30% Solution Templates Workbook
and Online Course

Learn how to implement a civility initiative in your work place and increase retention, engagement and profitability.

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Get in Touch

WE WOULD LOVE TO HEAR FROM YOU!

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To get in touch with us directly, please email lew@civilityexperts.com.

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Civility Experts is a Licensed Distributor of Civility Experts Inc. Worldwide. All rights reserved. No content on this page may be copied or used without permission from the Copyright Holder. Contact info@civilityexperts.com.