Hew new book, which became an international bestseller, The 30% Solution, makes Lew a 10-time published author. Lew donates her time as Director of the National Civility Center, and she is also a proud Mentor for The Etiquette House, a member of the Advisory Board for A Civil Tongue, a national magazine columnist, and has contributed expert commentary to over 60 online, print, and television publications. Lew is one of only 5 Master Civility Trainers in the world, a distance faculty member at Georgetown University Center for Cultural Competence, a long-term facilitator at the Canadian Management Center in Toronto Canada, a Master trainer for the Canadian School of Service, a certified Impression Management Professional and a certified Culture Coach® who also holds credentials in Intercultural Communications, Essential Skills, and Occupational Language Assessment.

Lew is a 6-time nominee for the RBC Canadian Woman Entrepreneur of the year. She was previously awarded Manitoba Woman Entrepreneur in International Business and she was the first Canadian to receive the prestigious AICI International Civility Star Award.

Civility Experts Inc. manages The Civility Speakers Bureau www.civilityspeakers.com offer online certification, www.civilityexpertsonline.com and offers the largest array of civility training tools and materials available in the world at www.civilitystore.com.

It is a combination of the collective experience of the world-wide affiliate team, the leading-edge training solutions and the team’s ability to customize to their client’s need that leads to the sometimes immeasurable benefits that choosing civility brings. These outputs include increased social capital, trust, social intelligence and culturally competent communication – and together these impacts result in efficiency, competency, retention and bottom line results.