Civility Resources

Our Latest Free Civility Tools & Offers

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Sign up for our newsletter and get access to excellent civility and manners resources! The Civility Experts Worldwide resource library includes books, toolkits, assessments and more created by Civility Experts Worldwide Inc., The National Civility Centre, Cultural Competence, Manners Matter and more.

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compassCivility Symptoms Survey

Could incivility be a problem in your workplace or organization? Download the Civility Symptoms Survey® to see if incivility is present in your workplace. If you check off more than 3 items, complete the Free Civility Culture Compass Assessment® to see how the four core civility competency areas could help you.

Free Survey

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The Power of Civility

Civility starts with each of us choosing civility. This book provides the tools you need to boost your social intelligence and build your cultural competence, giving you the confidence and poise to go anywhere and be welcomed as a citizen of the world. Download your free chapter, The Power of One and start learning how civility is it’s own reward.

Free Chapter

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Civility Center Toolkit

Lew Bayer, President of Civility Experts Worldwide, is proud to be the Executive Director of the National Civility Center. The Center offers civility services, training, and tools for starting civil conversations and building better communities. The National Civility Center also hosts a Toolkit with over 1000 tools and resources related to civility.

Free Toolkit

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Sneak-Peek Chapter: The 30% Solution

Download a sneak peek-chapter of 30% Solution: How Civility at Work Increases Retention, Engagement and Profitability by International Civility Expert Lewena Bayer. The 30% Solution offers organizations a proactive civility solution- a structured, competency-based plan for changing their workplace culture. Organizations must plan, and then implement, this type of change, or, in not doing so, they must expect to pay the high costs of incivility in their workplaces.

The benefits of incorporating civility into the workplace, as detailed in research by Weber and Shadwick, include up to 30% more revenue than competitors and four times increased likelihood that employees will be highly engaged. Further, civility training could result in your organization being 20% more likely to report reduced turnover – all of these outcomes are both measurable and significant.

Download Free Chapter

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Complimentary Manners Training Kit

We believe that even 10 minutes of focused civility training can make a difference when it comes to building social skills and confidence for children. But we also recognize that budgets for resources and training materials are often limited. For this reason it is our pleasure to offer teachers and childcare providers our Macaroni and Please Training Kit at no fee. All you have to do is send us a note detailing the school you represent and your name and location, and we will send you an e-version at no charge.

You can visit www.freemannerslesson.com for a free sample lesson. In addition, if you’d like to have one of our team come to your school to train some on-site Courtesy Coaches- we can offer you our 2-day Courtesy Coach Train the Trainer program at a flat fee of $1500.00US per trainee (all travel and expenses included).

Get Free Lessons

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More Civility Resources

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Civility-related Websites

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Do you have a question about what is polite and what is not? Has someone been rude and you want to tell him or her but don’t know how? OR, is there someone who is particularly polite and you want to acknowledge their positive behaviour? Visit these featured sites for help with any of the above.