There are four basic elements to Civility, no matter what the environment.
These are :
- Social intelligence (the ability to adapt your behavior appropriately to the social group or environment you may find yourself in)
- Cultural competence – having an understanding and awareness of different cultures and how they operate and what they bring to North America culture, and a true respect for diversity)
- Systems Thinking (Instead of looking at a situation or a workplace or other environment from a selfish perspective, Systems thinking is the practice of considering the big picture, how things blend together, how people can interact positively)
- Continuous Learning
Experts draw a clear distinction between civility and just “manners.”
Essentially, a person with civility will always operate in an ethical manner, and from a perspective of how things affect other human beings.
In the workplace environment, companies are starting to see just how valuable that is
